Returns & Exchanges
Norse Projects offers a 14-day return policy for all online orders, provided that items are returned in their original, unwashed condition with all tags attached. We strive to process all returns efficiently to ensure a seamless experience for our global community.
Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging or a secure shipping box, ensuring the return form is included inside the parcel.
Ship the Item
Affix the provided prepaid shipping label to the outside of your package and drop it off at the nearest authorized courier location.
Receive Your Refund
Once our warehouse inspects and approves the returned goods, your refund will be issued to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing