Frequently Asked Questions
Everything you need to know about your Norse Projects order and our seasonal collections.
What is the standard shipping timeframe for international orders?
We ship globally from our distribution center in Denmark. International orders typically arrive within 3-5 business days via DHL Express, depending on your location and customs processing.
How can I return or exchange an item?
You can return items within 14 days of receipt. Please ensure products are in their original condition with all tags attached. Use our online portal to generate a return label and follow the instructions provided.
Where are Norse Projects garments manufactured?
Our collections are primarily produced in Europe, working with specialist factories in countries like Portugal, Italy, and Lithuania to ensure the highest standards of craftsmanship and functional design.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment solutions like PayPal, Apple Pay, and Klarna for flexible financing.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific garment measurements. As our fit can vary between 'Standard' and 'Relaxed' styles, we recommend comparing these measurements against a piece you already own.
Are your materials sustainably sourced?
Sustainability is core to our philosophy. We prioritize the use of organic cotton, recycled synthetics, and GORE-TEX technologies to create durable, long-lasting garments that minimize environmental impact.